Digimind is hiring Systems Engineer – Navi Mumbai, Maharashtra, India

Digimind is looking for a Systems Engineer to join its Global Technical Support Team. This role is essential for maintaining the stability, performance, and availability of Linux systems and cloud environments (AWS, Azure). It involves rotational shifts to provide 24/7 support, with flexibility for partial remote work. Candidates with strong technical support and systems administration experience are encouraged to apply.

• Manage and maintain Linux servers and cloud environments (AWS, Azure).
• Troubleshoot and resolve performance and reliability issues.

Cloud Management

• Configure and manage cloud services on AWS and Azure.
• Optimize cloud resource usage for cost and efficiency.

Technical Support

• Provide 24/7 support for production systems and legacy tools.
• Handle incidents and service requests via JIRA Service Desk.

Network Administration

• Administer and monitor network infrastructure for performance and security.
• Conduct network assessments and implement improvements.

Monitoring & Alerts

• Set up and manage monitoring systems and alert mechanisms.
• Ensure prompt resolution of critical issues, especially during night shifts.

Collaboration

• Coordinate with engineering teams to enhance system operations.
• Ensure clear communication during high-priority incidents (P1/P2).

• 2–3 years of experience in systems administration and technical support.
• Proficiency in Linux system administration.
• Hands-on experience with AWS and Azure cloud platforms.
• Experience in server and network maintenance.
• Familiarity with JIRA for issue tracking and resolution.

Nice to Have

• Experience with Elasticsearch and MySQL.

Soft Skills

• Strong analytical and problem-solving abilities.
• Effective communication and collaboration in a 24/7 support environment.

Location

Navi Mumbai, Maharashtra, India (Partially Remote, Rotational Shifts)

How to Apply

Apply now on CloudSutra