The Junior Trainee (Premium Processing Technician) assists the PP team in ensuring effective service delivery to Mphasis’s clients. This role emphasizes accuracy, compliance, and collaboration. You will be trained to perform premium processing activities, maintain quality standards, and support senior team members to meet performance metrics (SLAs and KPIs).

This position offers an excellent opportunity for fresh graduates seeking hands-on experience in the insurance operations and financial services domain.

Key Responsibilities

Complete assigned premium processing activities accurately and within defined timelines.
Escalate complex cases or issues to senior technicians for review and guidance.
Participate actively in feedback sessions, training, and personal development programs.
Contribute to maintaining the team’s service quality in alignment with SLAs and KPIs.
Follow all company compliance, policy, risk management, and audit procedures.
Successfully complete all assigned training and assessment exercises.

Skills and Qualifications

Must Have

Education: Bachelor’s degree in any discipline.
Awareness of the insurance industry and its importance in business operations.
Strong verbal and written communication skills.
Ability to work both independently and collaboratively in a team environment.
Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
Eagerness to learn and grow in a fast-paced environment.

Preferred

Experience working in the financial services or insurance industry.
Comfort in adapting to dynamic and changing environments.
Analytical mindset and proactive problem-solving attitude.

About Mphasis

Mphasis applies next-generation technologies to help global enterprises transform their business models and operations. Its Front2Back™ Transformation approach leverages the exponential power of cloud and cognitive technologies to deliver hyper-personalized digital experiences for clients and their customers.

Through its Service Transformation strategy, Mphasis integrates digital capabilities across legacy systems to help businesses stay agile, innovative, and competitive in an evolving digital economy.

With deep domain expertise, cutting-edge tools, and long-standing partnerships, Mphasis continues to empower industries like banking, insurance, and technology to achieve sustainable growth and efficiency.

Why Join Mphasis

Build your career with a global technology leader.
Get exposure to international insurance operations and business process management.
Hybrid work flexibility with professional training and mentorship.
Opportunity to develop cross-functional skills in technology, compliance, and process optimization.
Work in an inclusive, growth-oriented culture focused on innovation and excellence.

How to Apply

Interested candidates can apply directly through the Mphasis Careers Portal (Powered by Ripplehire). Submit your updated resume and relevant details to be considered for the role.

Jr. Trainee – Premium Processing Technician | Mphasis Careers | Entry-Level Jobs in Pune, India

Job Description

Requirements