NICE is hiring Cloud Operations Engineer (Linux, SQL) — Pune, India

NICE is seeking a Cloud Operations Engineer to support and enhance its global SaaS platform for Actimize solutions. In this role, you’ll work with cutting-edge AWS technologies, containerized environments, and application operations to ensure high availability, scalability, and performance. You will be part of a fast-paced, autonomous, and highly collaborative engineering culture, delivering real-time solutions that impact millions of users and billions of dollars.

Responsibilities

• Deploy, monitor, automate, and support real-time critical SaaS platforms on AWS.
• Implement, configure, and upgrade application releases.
• Set up new environments and deploy solutions.
• Build proactive monitoring and alerting services.
• Automate processes using Ansible, Python, Perl, or other scripting languages.
• Configure and secure application instances.
• Create and maintain deployment scripts and rollback procedures.
• Optimize application and web server performance.
• Troubleshoot and resolve AWS infrastructure and application issues.
• Collaborate with Technical & Operations teams for custom deployments.
• Handle high-severity incidents spanning multiple AWS services.
• Build internal tools for safer and faster operations.
• Participate in on-call rotations and provide 24x7 support.

Requirements

• 2+ years of relevant experience in application support and cloud operations.
• Strong background with 2-tier/3-tier application architectures.
• Proficiency with AWS services (EC2, S3, IAM, ELB, VPC, VPN).
• Experience with Docker/containerized applications and Kubernetes.
• OS administration skills (Linux or Windows).
• Database experience with SQL, Oracle, Postgres, or Cassandra.
• Middleware knowledge (Tomcat, WebLogic, WebSphere).
• Understanding of networking and load balancers.
• Proficiency in scripting (Ansible, Perl, Python, Shell, Ruby, PowerShell).
• Familiarity with monitoring tools (AppDynamics, Dynatrace, Nagios, OpsGenie, Rundeck).
• Experience in cloud/application security.
• Exposure to Agile/Sprint methodologies.
• Strong troubleshooting, analytical, and communication skills.

Nice to Have

• Experience in banking and financial domains.
• Hands-on experience handling complex application performance issues.
• Background in PCI-compliant or regulated environments.

Apply now on CloudSutra