Technical Specialist – Cloud & Infra Engineering

Birlasoft is hiring a Technical Specialist in Cloud and Infrastructure Engineering to join our high-impact IT team based in Noida. If you excel in managing enterprise-grade Windows environments, SCCM configurations, and End User Computing (EUC) operations, this is your chance to drive digital transformation at scale. You’ll work closely with engineering, security, and support teams to deliver robust and secure computing environments across physical and virtual infrastructures.

• Manage Windows platforms in physical and virtual environments
• Maintain global standard desktop/laptop lifecycle and images
• Modify SCCM task sequences and EUC documentation
• Lead root cause analysis and support escalations
• Provide expert-level technical support to Client Support Services
• Focus on Endpoint Security, application management, and process adherence
• Partner with engineering teams to deliver high-quality infrastructure solutions
• Ensure adherence to schedules, process compliance, and roadmap delivery

Ideal Candidate Should Have

• Extensive hands-on experience in Windows system administration
• Proficiency in SCCM, desktop imaging, and automation tools
• Familiarity with Endpoint Protection, ITIL practices, and cloud infra
• Strong troubleshooting, root cause analysis, and documentation skills
• Collaborative mindset with the ability to lead technical escalations
• Excellent communication and EUC operations knowledge

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