Amazon Support Engineer IV Job Opening in Hyderabad, India – Cloud, DevOps, and IT Infrastructure Careers Overseas

Amazon Technologies is inviting applications for the role of Support Engineer IV (Job ID: 3089892) at its Hyderabad office. This position is part of the REALM Team within Amazon Transportation Technology. The role focuses on application support, DevOps, troubleshooting, monitoring solutions, automation, and system optimization across more than 100 services used globally.

Job Description – Support Engineer IV at Amazon Hyderabad

The Amazon Support Engineer IV role involves providing first-level support for production applications, diagnosing technical issues, building monitoring tools, performing SQL queries, supporting distributed applications, and working with development teams for system enhancements. This opportunity directly impacts Amazon’s global customer base by ensuring availability, scalability, and reliability of cloud and enterprise applications.

• Troubleshooting, diagnosing, and fixing production software issues.
• Developing monitoring solutions and proactive detection mechanisms for application performance.
• Performing software maintenance, configuration, and implementing fixes for in-house code (Perl, Ruby, Java, Python).
• Working with SQL queries and managing technical challenges in distributed systems.
• Partnering with development and operations teams on software updates and process automation.
• Building internal tools to optimize system efficiency and simplify processes.

Basic Qualifications for Amazon Support Engineer IV

• 4+ years of software development or technical support experience.
• Strong background in scripting languages and debugging technical systems.
• Experience with agile/scrum workflows and documenting technical findings.

Preferred Qualifications for Amazon Support Engineer IV

• Knowledge of distributed applications and enterprise applications.
• Experience with UNIX/Linux operating systems.
• Strong skills in RESTful web API troubleshooting and analysis.

Why Join Amazon Support Engineering Team

Amazon offers an inclusive and diverse workplace where innovation meets scale. Working as a Support Engineer IV at Amazon Hyderabad provides exposure to large-scale cloud systems, IT infrastructure, and DevOps practices. Professionals will have opportunities to work with cutting-edge technologies in a global environment while building long-term overseas careers.

This Amazon Support Engineer IV role in Hyderabad represents a gateway to global IT infrastructure careers. Many professionals starting in India with Amazon Support Engineering grow into overseas opportunities in the fields of cloud computing, DevOps engineering, IT operations, and enterprise application support

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