Customer Support Executive Job | English Communication (B1 CEFR) | Mmovate TA Careers | 0-1 Yrs

Mmovate is hiring for a Customer Support Executive role through its Talent Acquisition portal. This position is ideal for candidates with strong English communication skills and basic technical troubleshooting abilities.

• Handle customer interactions via phone, email, and chat
• Communicate clearly and effectively with clients
• Troubleshoot basic technical issues using standard procedures
• Provide step-by-step guidance to resolve customer problems
• Write clear, grammatically correct support responses
• Explain technical issues in simple terms to non-technical users
• Ensure customer satisfaction through timely resolution

• Customer Success Management
• Client Management
• Strong Communication Skills
• English Proficiency (B1 CEFR or higher)
• General Communication Skills

• Fluent in spoken and written English
• Basic troubleshooting and problem-solving ability
• Ability to follow instructions and standard processes
• Good interpersonal and communication skills

• Comfortable handling customer queries
• Able to manage conversations professionally
• Detail-oriented with strong writing skills
• Willing to learn and adapt in a support environment

How to Apply

Apply through the Mmovate TA Careers Portal.