Equifax Hiring Support Engineer – Entry Level

Equifax is where you can power your possible. We help people and organizations make confident decisions by delivering trusted data, analytics, and technology solutions across the globe.

Join a culture that values learning, collaboration, and innovation — where you can build your skills, grow your career, and make a meaningful impact

Role Overview

As a Support Engineer (Entry Level), you will contribute to building and maintaining large-scale, distributed, and fault-tolerant systems. You’ll collaborate across teams to ensure high availability, reliability, and security of production systems while driving operational excellence.

Key Responsibilities

• Support and maintain DevSecOps and system reliability practices.
• Collaborate with cross-functional teams for operational excellence and uptime.
• Handle incident management – Level 1 & 2 support, ticketing, and PagerDuty alerts.
• Conduct root cause analysis (RCA) and implement remediations.
• Establish and manage monitoring and alerting systems.
• Maintain documentation and change management best practices.

Required Experience

• B.Tech / B.E. in Computer Science or related technical field.
• 2+ years in software engineering, systems or database administration, or networking.
• 1+ years in public cloud environments (AWS / Azure / GCP).
• Proficiency in Python, Bash, Linux.
• Familiarity with Terraform, Chef, Ansible, or container technologies (Docker, Kubernetes).
• Understanding of CI/CD tools and practices.
• Cloud certification preferred.

Preferred Skills

• Experience designing and troubleshooting large-scale distributed systems.
• Knowledge of Infrastructure as Code (IaC) – Terraform / CloudFormation.
• Passion for automation and DevOps culture.
• Experience in secure and regulated environments.

Why Join Equifax?

• Hybrid work model with flexible schedules.
• Comprehensive compensation and healthcare packages.
• Attractive paid time off and career development support.
• Access to Equifax’s online learning platform and guided career tracks.

About Equifax

Equifax is a global data, analytics, and technology leader that powers progress for millions worldwide. From helping people apply for jobs and mortgages to assisting organizations in risk management, our mission is to help people live their financial best.