Hiver Hiring DevOps Engineer II (Hybrid) | Bangalore | 4–6 Years Experience

Hiver helps teams deliver outstanding, personalized customer service—directly from Gmail. Trusted by thousands of teams across leading global companies, Hiver is intuitive, easy to use, and highly rated on G2 for customer satisfaction.

We are a profitable, fast-growing SaaS company backed by top investors including K1 Capital, Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Our platform processes over 5 million emails daily, supporting a large and growing global user base.

As a DevOps Engineer II at Hiver, you will play a critical role in scaling, securing, and optimizing infrastructure that powers a high-traffic, mission-critical SaaS platform. Operational excellence is central to everything we do.

• Creating and managing Kubernetes clusters on AWS EKS
• Deploying applications to Kubernetes using ArgoCD
• Managing multiple datastores such as Elasticsearch, RDS, DocumentDB
• Provisioning infrastructure using Infrastructure as Code (Terraform preferred)
• Managing queuing systems like RabbitMQ and Kafka
• Architecting infrastructure solutions aligned with engineering needs
• Solving scalability and performance challenges
• Supporting engineering teams with infrastructure and deployment needs
• Implementing and scaling GitOps practices across the organization

What We’re Looking For

• 4+ years of experience in DevOps / SRE / System Administration roles
• Strong knowledge of Linux and operating system fundamentals
• Hands-on experience with Docker and Kubernetes
• Experience working with AWS cloud services
• Scripting skills in Python and/or Bash
• Strong experience with monitoring tools such as Datadog, CloudWatch, Grafana
• Experience with CI/CD pipelines, especially GitHub Actions

Nice to Have

• Experience integrating AI into DevOps workflows
• Hands-on experience with the ELK stack

Why Join Hiver?

• Work on infrastructure serving millions of users daily
• Be part of a product-first, customer-obsessed organization
• Collaborate with a highly skilled engineering team
• Grow in a profitable, investor-backed SaaS company with global impact

Apply now and be part of a team building world-class infrastructure for customer service at scale.