Kidde Global Solutions Hiring Junior Cloud & Systems Integration Engineer - Hyderabad

Kidde Global Solutions, powered by iconic brands like Kidde, Edwards, GST, and Aritech, is a world leader in fire and life safety solutions. We are looking for a Junior Cloud & Systems Integration Engineer to join our team in Hyderabad. This role is responsible for providing technical support, integrating third-party systems, and delivering tailored cloud solutions to customers.

In this position, you will troubleshoot cloud-based services including databases and learning management systems to ensure optimal performance, reliability, and security. You will work closely with development and operations teams to align cloud strategies and training programs with business objectives, particularly around security system integration and API management.

Key responsibilities include:

• Provide training and technical support to customers on system functionalities
• Troubleshoot and resolve hardware, software, connectivity, and cloud infrastructure issues
• Install and maintain software, operating systems, and hardware components
• Develop and maintain comprehensive documentation for cloud systems including architecture diagrams, operational procedures, and troubleshooting guides
• Assist customers with user profile creation, updates, and backups
• Deploy and set up cloud resources
• Analyze cloud system performance metrics and logs to identify trends, forecast needs, and recommend improvements
• Integrate third-party systems and APIs, including security systems like cameras and intrusion sensors
• Collaborate with internal teams and external integrators for successful security solution implementation
• Develop customized solutions based on customer-specific requirements
• Write clean, efficient, and maintainable code using C++, Java, and Python
• Troubleshoot API-related technical issues, providing level 1 and 2 support
• Test software and cloud applications to ensure reliability
• Identify, troubleshoot, and resolve software bugs and performance issues
• Write technical documentation and collaborate with Technical Writers
• Recommend new technologies to enhance system performance and reliability

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
• At least 3 years of proven experience as a Cloud Support Engineer or in a similar position
• Strong understanding of cloud platforms including AWS, Azure, and Google Cloud
• Proficiency in C++, Java, Python, and web technologies such as JSON and XML
• Experience integrating third-party systems and working with API architecture
• Strong diagnostic and problem-solving skills for software development and debugging
• Experience developing and supporting REST APIs
• Excellent verbal and written communication skills in English
• Ability to multitask and manage multiple issues simultaneously
• Strong teamwork and collaboration skills in a diverse engineering environment
• Ability to remain calm under pressure and resolve issues efficiently
• Experience with security technologies such as surveillance cameras and intrusion sensors is a plus

Note

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