NCR Atleos Careers – DevOps Engineer I / Site Reliability Engineer I Job in Gurgaon, India

NCR Atleos, headquartered in Atlanta, is a global technology company dedicated to expanding financial access and transforming how financial institutions and retailers optimize operations. With over 20,000 skilled professionals worldwide, NCR Atleos helps businesses enhance branch performance, improve operational efficiency, and maximize self-service availability.

The Site Reliability Engineer I at NCR Atleos will play a crucial role in ensuring the reliability, performance, and observability of mission-critical transaction processing and settlement platforms across both on-premises and cloud environments.

This position is ideal for entry-level professionals who have a strong passion for automation, infrastructure monitoring, and incident response, and who wish to grow within a fast-paced production environment. The role involves rotational shift work to support 24×7 operations and close collaboration with cross-functional teams to drive ongoing system improvements.

Key Responsibilities – Core Duties of the Site Reliability Engineer I

1. Industry Knowledge and IT Operations

• Basic understanding of Financial Services, Payment Systems, or Settlement Infrastructure.
• Use ServiceNow or JIRA for incident, service request, and task management workflows.

2. Infrastructure and System Administration

• Solid foundational knowledge of IT hardware, networking, operating systems, and Active Directory management.
• Configure and manage web servers such as Microsoft IIS or Apache Tomcat.

3. Cloud and Automation Expertise

• Work hands-on with major cloud service providers — Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP).
• Manage SSL certificates — including issuance, renewal, and secure lifecycle management.
• Apply scripting and automation skills in PowerShell, Bash, Python, Ansible, .NET, or JavaScript.

4. System Monitoring and Application Performance

• Ensure high availability and system reliability using enterprise-grade monitoring tools such as Splunk, SolarWinds, AppDynamics, DotCom, Prometheus, Grafana, or NewRelic.
• Support middleware and automation tools like ActiveBatch, RabbitMQ, UiPath, and Tibco.

5. Infrastructure Design and CI/CD Pipelines

• Assist in designing scalable, secure, and efficient infrastructure.
• Implement and monitor Continuous Integration/Continuous Deployment (CI/CD) pipelines for seamless application delivery.

6. Security and Compliance

• Follow industry security best practices, including patching, audit readiness, and secure configuration.
• Work with security teams to identify and remediate vulnerabilities.

7. 24/7 Operational Support

• Provide on-call production support for critical systems.
• Troubleshoot, escalate, and resolve incidents following ITIL best practices.

8. Continuous Improvement and Knowledge Sharing

• Contribute innovative ideas to reduce alert fatigue, improve system reliability, and enhance operational efficiency.
• Maintain detailed documentation and participate in knowledge management initiatives.

Qualifications – Skills and Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical discipline.
• 0–3 years of experience in infrastructure operations, system administration, or SRE/DevOps roles.
• Familiarity with monitoring tools (Prometheus, Grafana, Splunk, SolarWinds).
• Basic scripting experience in PowerShell, Bash, or Python.
• Exposure to cloud platforms such as GCP, Azure, or AWS.
• Understanding of ITIL practices, incident, and change management workflows.
• Strong analytical, communication, and collaboration skills.
• Willingness to work in a 24×7 operational environment and learn continuously.

Equal Employment Opportunity (EEO) Statement

NCR Atleos is proud to be an equal opportunity employer. All employment decisions are made based on qualifications, performance, and ability—without regard to race, color, religion, gender identity or expression, national origin, disability, veteran status, or any other protected characteristic.

Important Notice to Recruitment Agencies

NCR Atleos only accepts resumes from agencies listed on its preferred supplier list. Unsolicited resumes sent to NCR Atleos employees or facilities will not be considered, and NCR Atleos will not be responsible for any associated fees.

Why Choose a Career at NCR Atleos

Joining NCR Atleos means contributing to innovation in financial technology and self-service banking solutions. Every employee plays a meaningful role in shaping the future of global financial access, solving customer challenges through continuous improvement, and driving progress across digital and physical banking landscapes.

At NCR Atleos, every career is an opportunity to innovate, grow, and make an impact.

Note: CloudSutra is not the hiring team for this position. CloudSutra serves as a helping hand to connect talented professionals with opportunities.