ORBCOMM Hiring Technical Support Engineer – Hyderabad

ORBCOMM is on the lookout for a Technical Support Engineer to be the frontline superhero for customers using our IoT solutions. From maritime to supply chains, you'll help real-world users solve real-world problems—fast.

• Serve as Level 1 support for ORBCOMM’s product suite via phone, email, and Salesforce
• Log, track, and resolve issues in a timely and professional manner
• Work closely with Tier 2 & Tier 3 support, QA, and Order Management teams
• Maintain detailed documentation of interactions and resolutions

Who You Are

• Excellent English communication (verbal + written)
• Prior experience with international inbound calling (required)
• Troubleshooting, logical thinking, and a strong customer-first mindset
• Willingness to work in rotational shifts
• Proficient in Microsoft Office Suite
• Bachelor's degree preferred, not mandatory
• Reliable transportation to commute to the office

Why ORBCOMM?

• Flexible hybrid work environment
• Work on cutting-edge IoT tech
• Career growth & learning opportunities
• Impact customers across the globe
• Be part of a dynamic, international team