Reputation is hiring Site Reliability Engineer I (Hyderabad)

Reputation is seeking a Site Reliability Engineer I with strong DevOps expertise to join its team in Hyderabad. This role goes beyond traditional SRE responsibilities and involves deep engagement in infrastructure automation, CI/CD pipelines, cloud operations, and proactive reliability engineering.

You will work in a dynamic environment, collaborating with engineering, customer support, and product teams to ensure high availability and scalability of systems that power Reputation’s SaaS platform for customer experience management.

• Own production services end-to-end: architecture, deployment, monitoring, and incident management.
• Design and maintain infrastructure automation using Terraform, Ansible, etc.
• Develop and manage CI/CD pipelines (GitHub Actions, Jenkins, etc.).
• Proactively monitor application health and resolve production issues.
• Troubleshoot issues across application, infrastructure, and networking layers.
• Collaborate with customer support and engineering to investigate and resolve escalations.
• Build and maintain monitoring dashboards and alerts (Grafana, Datadog, Prometheus).
• Manage log aggregation and analysis tools (ELK, Splunk, Sumo Logic).
• Support cloud infrastructure (GCP, AWS) to ensure availability, scalability, and security.
• Participate in an on-call rotation and work early/late shifts as required.

• Bachelor’s or Master’s degree in Engineering (BE/B.Tech, ME/M.Tech) or MCA.
• 3+ years of experience in Site Reliability Engineering, DevOps, or similar roles.
• Proficiency in cloud platforms (GCP, AWS).
• Strong scripting and automation skills (Python, Bash, Shell).
• Expertise with infrastructure-as-code tools (Terraform, Helm, Ansible).
• Hands-on experience with CI/CD tools (GitHub Actions, Jenkins, ArgoCD).
• Knowledge of NoSQL databases (MongoDB, Elasticsearch) is a strong plus.
• Familiarity with monitoring and log management tools (Datadog, ELK, Sumo Logic).

Nice to Have

• Experience with Kubernetes environments (GKE, EKS).
• Familiarity with service mesh technologies like Istio.
• Understanding of security best practices in DevOps.

Benefits

• Health insurance covering employee, spouse, children, and parents.
• Maternity & paternity leave (up to 26 weeks).
• Life and accident/disability insurance (3x annual salary).
• Paid time off, including recharge days and bereavement leave.
• Car lease program with tax savings.
• Flexible working arrangements and career growth opportunities.

Location

📍 Hyderabad, India

Apply now on CloudSutra