Site Reliability / GitOps Engineer

The IS team at Canonical supports and maintains IT production services used by over 60 million Ubuntu users. This role focuses on driving operations automation in private and public clouds using infrastructure as code, CI/CD pipelines, and Canonical’s software operation automation products.

• Develop infrastructure as code practices, improving automation and efficiency.
• Automate software operations for reusability and consistency across cloud environments.
• Enhance the resilience and scalability of cloud and container infrastructure.
• Maintain operational responsibility for Canonical’s core services, networks, and infrastructure.
• Set up and manage observability tools such as Prometheus, Grafana, and Elasticsearch.
• Design, implement, and maintain monitoring and alerting for various systems.
• Collaborate with development teams to improve service architecture, policies, and procedures.
• Troubleshoot performance issues and optimize system capacity.
• Mentor team members and contribute to technical design discussions.
• Handle time-critical escalations and ensure smooth service operations.

Requirements

• Experience defining operations in code using version control, peer review, and CI/CD.
• Strong engineering background in unit testing, SCM, and Agile methodologies.
• Proficiency in Python for software development.
• Knowledge of Linux networking, routing, and firewalls.
• Experience with Linux storage systems such as Ceph and databases.
• Hands-on experience managing enterprise Linux servers.
• Strong understanding of cloud computing technologies.
• Bachelor’s degree in computer science or related engineering field.
• Effective communication skills in English.
• Problem-solving ability from kernel to web-level troubleshooting.
• Passion for open-source technologies, especially Ubuntu or Debian.

Benefits

• Fully remote work environment.
• Personal learning and development budget of $2,000 per year.
• Annual compensation review and performance-based bonuses.
• Recognition rewards and annual holiday leave.
• Parental leave and employee assistance programs.
• Travel opportunities for company events and team meetups.
• Priority Pass for long-haul travel.

About Canonical

Canonical is a leading technology company driving global open-source adoption. As the publisher of Ubuntu, the company plays a critical role in AI, IoT, and cloud computing. Canonical hires top talent worldwide, maintaining a high standard of excellence in all its operations.