Technical Support Engineer

• Respond to customer queries via phone, email, and chat regarding product features and capabilities.
• Assist customers with basic troubleshooting, configuration issues, and advanced technical problems in collaboration with the development team.
• Effectively communicate customer requirements and feedback to the development team.

• Strong English oral communication skills.
• Excellent analytical, listening, and organizational skills.
• Strong customer service skills and a passion for helping customers.
• Ability to prioritize tasks and meet job requirements.
• Self-motivated, energetic, and capable of working independently and in a team.
• Strong time management skills, attention to detail, and multitasking ability.
• Positive attitude and willingness to work in night shifts.

If you're looking for an opportunity to grow in a technical support role while working in a dynamic and customer-focused environment, apply now! 🚀